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Behringer Warranty |
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Behringer Main Page |
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To be protected by the extended warranty, the buyer mustcomplete and return the enclosed warranty card within 14 daysof the date of purchase to BEHRINGER Spezielle StudiotechnikGmbH, in accordance with the conditions stipulated in § 3. Failure to return the card in due time (date as per postmark) will void any extended warranty claims. Based on the conditions herein, the buyer may also choose to use the online registration option via the Internet (www.behringer.com or www.behringer.de). 2 WARRANTY 1. BEHRINGER (BEHRINGER Spezielle Studiotechnik GmbHincluding all BEHRINGER subsidiaries listed on the enclosedpage, except BEHRINGER Japan) warrants the mechanical andelectronic components of this product to be free of defects inmaterial and workmanship for a period of one (1) year* from theoriginal date of purchase, in accordance with the warrantyregulations described below. If the product shows any defectswithin the specified warranty period that are not excluded fromthis warranty as described under § 4, BEHRINGER shall, at itsdiscretion, either replace or repair the product using suitablenew or reconditioned parts. In the case that other parts are usedwhich constitute an improvement, BEHRINGER may, at itsdiscretion, charge the customer for the additional cost of theseparts.2. If the warranty claim proves to be justified, the product will bereturned to the user freight prepaid.3. Warranty claims other than those indicated above are expresslyexcluded.§ 3 RETURN AUTHORIZATION NUMBER 1. To obtain warranty service, the buyer (or his authorized dealer)must call BEHRINGER (see enclosed list) during normal businesshours BEFORE returning the product. All inquiries must beaccompanied by a description of the problem. BEHRINGER willthen issue a return authorization number. 2. Subsequently, the product must be returned in its originalshipping carton, together with the return authorization number tothe address indicated by BEHRINGER.3. Shipments without freight prepaid will not be accepted. 4 WARRANTY REGULATIONS 1. Warranty services will be furnished only if the product is accompanied by a copy of the original retail dealer's invoice. Any product deemed eligible for repair or replacement under theterms of this warranty will be repaired or replaced. 2. If the product needs to be modified or adapted in order tocomply with applicable technical or safety standards on a nationalor local level, in any country which is not the country for whichthe product was originally developed and manufactured, thismodification/adaptation shall not be considered a defect inmaterials or workmanship. The warranty does not cover anysuch modification/adaptation, irrespective of whether it wascarried out properly or not. Under the terms of this warranty, BEHRINGER shall not be held responsible for any cost resultingfrom such a modification/adaptation 3. Free inspections and maintenance/repair work are expresslyexcluded from this warranty, in particular, if caused by improperhandling of the product by the user. This also applies to defectscaused by normal wear and tear, in particular, of faders,crossfaders, potentiometers, keys/buttons, tubes, guitar stringsand similar parts.4. Damages/defects caused by the following conditions are notcovered by this warranty:s improper handling, neglect or failure to operate the unit incompliance with the instructions given in BEHRINGER useror service manuals.s connection or operation of the unit in any way that does notcomply with the technical or safety regulations applicable inthe country where the product is used.s damages/defects caused by force majeure or any othercondition that is beyond the control of BEHRINGER.5. Any repair or opening of the unit carried out by unauthorizedpersonnel (user included) will void the warranty. 6. If an inspection of the product by BEHRINGER shows that thedefect in question is not cover ed by the warranty, the inspectioncosts are payable by the customer.7. Products which do not meet the terms of this warranty will berepaired exclusively at the buyer?s expense. BEHRINGER willinform the buyer of any such circumstance. If the buyer fails tosubmit a written repair order within 6 weeks after notification,BEHRINGER will return the unit C.O.D. with a separate invoicefor freight and packing. Such costs will also be invoiced separatelywhen the buyer has sent in a written repair order. 5 WARRANTY TRANSFERABILITY This warranty is extended exclusively to the original buyer(customer of retail dealer) and is not transferable to anyone whomay subsequently purchase this product. No other person (retaildealer, etc.) shall be entitled to give any warranty promise onbehalf of BEHRINGER.§ 6 CLAIM FOR DAMAGESFailure of BEHRINGER to provide proper warranty service shallnot entitle the buyer to claim (consequential) damages. In noevent shall the liability of BEHRINGER exceed the invoiced valueof the product.§ 7 OT HER WARRANTY RIGHTS AND NATIONAL LAW1. This warranty does not exclude or limit the buyer's statutoryrights provided by national law, in particular, any such rightsagainst the seller that arise from a legally effective purchasecontract.2. The warranty regulations mentioned herein are applicableunless they constitute an infringement of national warranty law.* Customers in the European Union please contact BEHRINGER Germany Support for further details.
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